Our Mission

Maureen Njeri, Managing Director, is the heart and soul of Joining Hands. She is RGN qualified; giving you the assurance that the care and support provided will be to the highest standard. Our clients are at the centre of everything we do; our passion is your care.

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WE ARE CQC REGISTERED

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Our Objective

 

• For Joining Hands to fulfil its mission, the following objectives need to be achieved:

• Promote independence by encouraging clients or their representatives to participate as fully as possible in formulating their care plans 

• Provide person-centred care and meet the clients’ holistic needs. 

• To recognise the client’s diversity by ensuring religious, cultural, racial, and gender identities are respected (non – discriminatory approach). 

• To ensure that the clients are always treated with dignity and respect and that they are safeguarded from the risk of abuse and/or neglect.

• Always treat all clients and all our staff with respect.

• Respect an individual’s requirement for privacy always and treat information related to individuals in a confidential manner.

• To ensure that the quality of the service provided is of the highest standards possible.

• To provide the highest standard of care from the very best staff and management team.

• Provide person centred care plans to meet the client needs

• Our keys to success

• Professional quality of services offered 

• Reliability –available for support 24/7 and adequate staffing

• Effective collaboration with other community professionals (Local Authorities, NHS Hospitals and other health and social care