Our Mission

We take our time to care

Maureen Njeri, Managing Director, is the heart and soul of Joining Hands. She is RGN qualified; giving you the assurance that the care and support provided will be to the highest standard. Our clients are at the centre of everything we do; our passion is your care.

WE ARE CQC REGISTERED

Our Objective

 

  • For Joining Hands to fulfil its mission, the following objectives need to be achieved:

  • Promote independence by encouraging clients or their representatives to participate as fully as possible in formulating their care plans 

  • Provide person-centred care and meet the clients’ holistic needs. 

  • To recognise the client’s diversity by ensuring religious, cultural, racial, and gender identities are respected (non – discriminatory approach). 

  • To ensure that the clients are always treated with dignity and respect and that they are safeguarded from the risk of abuse and/or neglect.

  • Always treat all clients and all our staff with respect.

  • Respect an individual’s requirement for privacy always and treat information related to individuals in a confidential manner.

  • To ensure that the quality of the service provided is of the highest standards possible.

  • To provide the highest standard of care from the very best staff and management team.

  • Provide person centred care plans to meet the client needs

  • Our keys to success

  • Professional quality of services offered 

  • Reliability –available for support 24/7 and adequate staffing

  • Effective collaboration with other community professionals (Local Authorities, NHS Hospitals and other health and social care

Team Talk

Our services are designed to help people with a wide range of support needs retain their independence by being supported in their own homes. Our services are flexible and affordable 

Our carers will visit you to help you get out of bed, go out to college, or walks, assist you with personal care and your daily routines such as shopping, housework, and repairs. We will also help you with administrative tasks and personal care.